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Privacy Policy

Orders

 
We collect user information. You are required to provide contact details (e.g., your full name and shipping address) . Such information is used for billing settlement and order processing. If we encounter any issues while processing your order, we will contact you using the contact information you provided.
 
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing your order, providing customer support, and complying with legal obligations. After that period, your data will be securely deleted or anonymized unless we are required by law to retain it for a longer duration.
 

Emails and Product Catalogs

 
We will never sell or rent your email address, mailing address, or any other personally identifiable information you provide to us.
 

Opt-In / Opt-Out

 
If you no longer wish to receive our emails, you may click the “Unsubscribe” link included in every email to opt out of future messages.
 

SMS Notifications

 

  1. Information Collection

     

    We collect the mobile phone number you provide to send you important SMS updates and promotional content, which may include order confirmations, shipping notifications, promotional offers, and personalized marketing materials.

     

  2. User Consent

     

    By entering your mobile phone number and electing to receive SMS notifications, you consent to receive automated text messages from pinscraftpro.com. These messages may contain promotional content or information related to your account.

     

  3. Opt-Out Option

     

    You may opt out of receiving SMS notifications at any time. Simply log in to your account to manage your preferences, including unsubscribing from or reactivating SMS notifications.

     

  4. Frequency and Charges

     

    The frequency of SMS messages we send may vary. Standard SMS and data charges may apply for sending and receiving messages according to your mobile service plan. If you have any questions regarding your SMS or data plan, we recommend contacting your wireless carrier directly.

     

  5. Information Security

     

    We implement appropriate security measures to protect your personal information, including your mobile phone number. We will not sell or rent your information to third parties without your prior consent or unless required by law.

     

  6. Third-Party Service Providers

     

    We may share your personal information with trusted third-party service providers to assist us in operating our website, processing payments, and delivering orders (e.g., payment gateways and logistics carriers). Such third parties are obligated to use your information solely to provide the services you requested and shall not use your data for their own marketing purposes without your consent. Furthermore, we will never sell your design files or custom-made products to any third parties. Products displayed on our website are for demonstration purposes only and are not available for sale.

     

  7. Children’s Privacy

     

    Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information immediately. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us at info@pinscraftpro.com.

     

  8. Data Subject Rights

     

    You have the right to request access to the personal information we hold about you, request correction of inaccurate data, or request deletion of your personal data, subject to certain legal exceptions. You also have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to other service providers. To exercise these rights, please send an email to info@pinscraftpro.com with the subject line “Data Rights Request”.

     

  9. Data Breach Notification

     

    In the event of a security breach resulting in unauthorized access to or disclosure of your personal information, we will notify you and the relevant regulatory authorities in accordance with applicable laws and regulations. We will promptly provide detailed information regarding the breach, including the type of information involved and the protective measures you may take.

     

  10. Privacy Policy Updates

     

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your personal information.

     
 

Security

 
pinscraftpro.com takes all necessary measures to safeguard user information. When you submit sensitive information through our website, your data is protected by both online and offline security measures.
 
When our registration/order forms request sensitive information (e.g., credit card numbers), such data is encrypted using industry-standard SSL (Secure Sockets Layer) technology for secure transmission.
 

Correcting / Updating Personal Information

 
If your personally identifiable information changes, or if you no longer wish to use our services, we will use all reasonable efforts to provide you with means to correct, update, or delete the personal data you have provided to us. You may do so by sending an email to info@pinscraftpro.com.
 

Notification of Changes

 
Any material changes to the way pinscraftpro.com uses your personal information will be reflected in subsequent versions of this Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us. Please mark “Privacy Policy Inquiry” in the email subject line. We will endeavor to respond to all reasonable inquiries within five business days of receipt.
 

Contact Information

 
If you have any questions regarding this Privacy Policy, please contact us at:
 
  • Email: info@pinscraftpro.com
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